Frequently Asked Questions

TecBytz is an enterprise software house. We build custom applications, automate business processes, integrate enterprise systems and add AI to existing software. We also provide mobile and web development, QA and IT consulting. We also run a specialist telecom automation practice for network operators. See all services.

We have offices in New York (2500 Park Avenue, Suite 700, New York, NY 10035, USA), Manchester (456 Business Park, 3rd Floor, Manchester, M1 2AB, UK) and Muscat (2nd Floor, Tamimah Building, Al Wattayah, PO Box 395, Muscat 118, Oman), and we work with clients worldwide.

We work with organisations in telecom, healthcare, hospitality, manufacturing, security and facility management. Our published case studies are telecom projects delivered for Huawei and Ooredoo Oman; see our success stories.

We digitized the Ooredoo Oman network operations center (NOC), delivered tower management automation with the Passthrough DG module for Huawei and Ooredoo Oman, and automated contract management for Ooredoo Oman.

Typically: real-time collection of site power consumption, generator (DG) status and environmental data; automated calculation of tower-partner payments; a dashboard of tower performance; and maintenance alerts that help prevent downtime.

It removes manual steps between an alarm and a fix: tickets are created and enriched automatically, dispatched and escalated by rules, and compliance checks are built into the workflow. Engineers spend their time resolving issues instead of administering tickets.

No. We integrate with existing OSS/BSS, ticketing and ERP systems through APIs and automated data flows. Read more about telecom software and automation.

It depends on the number of steps, users and systems involved. After a short discovery phase we provide a milestone plan and timeline, and we deliver in iterations so the first automated steps are usable early.

Discovery, solution design, iterative agile build with regular demos, testing (functional, performance and security), rollout with training, then ongoing support.

Project-based delivery with agreed scope and milestones, dedicated teams that work on your roadmap, and ongoing support and maintenance. See software development outsourcing.

Yes. Integration is central to our work: ERP, CRM, OSS/BSS, ticketing, legacy databases and cloud applications. See enterprise application integration.

Security is designed in from the start: encrypted data in transit and in storage, automated QA and security testing before release, and high-availability architecture for critical systems.

Send a message through the contact page or email info@tecbytz.com. A consultant will reply by email and arrange a discovery call.

Yes. We offer maintenance, monitoring and continuous improvement for applications we build, and can take over support of existing systems.