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AI & Emerging Technology

AI Solutions That Turn Data, Knowledge and Processes Into Intelligent Systems

We design and develop practical AI solutions that help organisations automate processes, unlock enterprise knowledge, improve decision-making and create intelligent digital experiences.

  • Built by software engineers
  • Integrated with your systems
  • Human review where it matters
Policy assistant 3 sources connected

How many days of annual leave can I carry over to next year?

You can carry over up to 5 days. Days above that expire on 31 March unless your manager approves an exception in the HR system.

  • HR Policy · §4.2 Leave
  • Leave FAQ
  1. Retrieved 4 passages
  2. Checked your access
  3. Answered from sources
Illustrative example
AI capabilities

What we build with AI

Each capability starts with a business problem and ends with a working solution inside your systems.

Enterprise Knowledge & RAG

Turn your enterprise knowledge into an intelligent assistant

Connect AI to your documents, policies, SOPs, manuals and databases so people get answers grounded in your own content, with sources.

  • Policy assistants
  • Technical support
  • Enterprise search
  • Research assistants
Explore Enterprise Knowledge AI
AI Agents & Agentic Automation

AI agents that understand, reason, act and execute

Agents that understand a request, look up the right information and carry out multi-step workflows through your enterprise systems, with approvals where they matter.

  • Customer service agents
  • HR agents
  • Workflow automation
  • System integration
Explore Agentic AI
Computer Vision

Turn images and video into actionable intelligence

Detect objects, inspect products, read text and monitor safety from images and video, and send the results to the systems and people who act on them.

  • Visual inspection
  • Safety monitoring
  • Video analytics
  • OCR
Explore Computer Vision
Document Intelligence

Transform unstructured documents into usable data

Read, classify and extract data from invoices, contracts, forms and scanned documents, validate it, and send it straight into your business systems.

  • Invoices & POs
  • Contracts
  • Forms
  • ERP integration
Explore Document Intelligence
Predictive AI & Machine Learning

Use data to predict, detect and improve

Machine learning models that forecast demand, flag anomalies, estimate risk and recommend next actions, built on your data and delivered inside your applications.

  • Forecasting
  • Anomaly detection
  • Risk prediction
  • Recommendations
Explore Predictive AI
AI Integration & Development

Bring AI into the systems you already use

We are software engineers first. We build AI into your ERP, CRM, HRM, web and mobile apps, APIs and workflows, so it works where your people already work.

  • ERP
  • CRM
  • HRM
  • Web applications
  • Mobile applications
  • APIs
  • Databases
  • Enterprise systems
  • Cloud platforms
  • Existing business workflows
How it works

Two common AI solutions, step by step

AI is one step in a larger system. Here is where it fits.

Enterprise knowledge assistant

Connect your enterprise knowledge to an assistant that retrieves the relevant information and gives grounded answers with sources.

Enterprise Knowledge & RAG
  1. Documents & dataPolicies, SOPs, manuals, knowledge bases and databases.
  2. ProcessingContent is cleaned, split into passages and indexed.
  3. RetrievalThe most relevant passages are found for each question.
  4. AI modelThe model answers using only the retrieved passages.
  5. Grounded responseAn answer with links to the source documents.

Document intelligence pipeline

Turn invoices, contracts and forms into validated data in your ERP, CRM or HRM, with a person reviewing anything uncertain.

Document Intelligence
  1. DocumentPDF, scan, photo or email attachment.
  2. OCRText is read, including from scans and photos.
  3. ClassificationThe document type is identified.
  4. ExtractionFields such as dates, totals and parties are pulled out.
  5. ValidationChecked against your rules; unclear cases go to a person.
  6. Business systemClean data is posted to ERP, CRM or HRM.
AI agents

What an AI agent actually does

Agents understand a request and carry out the steps through the systems you connect them to. They act only through the tools and permissions you approve, and sensitive actions can wait for a person to confirm.

Customer service agent

  1. Understand the customer request
  2. Search the knowledge base
  3. Retrieve customer information
  4. Check order or service status
  5. Create or update the ticket
  6. Draft or send the response

HR agent

  1. Understand the employee request
  2. Search HR policies
  3. Retrieve employee information
  4. Start the right workflow
  5. Notify the relevant team

Business automation agent

  1. Receive the request
  2. Analyse the information
  3. Call the required APIs
  4. Update business systems
  5. Generate a report
  6. Notify stakeholders
AI across industries

Potential AI applications

Examples of where these capabilities can be applied. Every solution is scoped to your own processes, data and regulations.

Healthcare

  • Clinical and admin knowledge assistants
  • Document intake and coding support
  • Scheduling and demand forecasting

Financial services

  • Document and KYC processing
  • Anomaly and fraud signals
  • Policy and product assistants

Manufacturing

  • Visual quality inspection
  • Predictive maintenance
  • Technical manual assistants

Government

  • Citizen enquiry assistants
  • Application and form processing
  • Policy and regulation search

Retail

  • Product search and recommendations
  • Demand forecasting
  • Customer service assistants

Logistics

  • Shipping document extraction
  • Delay and demand prediction
  • Yard and dock video analytics

Education

  • Course and policy assistants
  • Admissions document processing
  • Learning content summarisation

Enterprise services

  • HR and IT service desk agents
  • Contract analysis
  • Internal knowledge search

Security

  • Restricted-zone and safety alerts
  • Incident report summarisation
  • Access and occupancy analytics
Technology

Powered by modern AI technologies

We choose models, tools and hosting for each project based on your data-protection, performance and cost requirements, and build everything to the same engineering standards as the rest of your software.

  • Large language models
  • Generative AI
  • Retrieval-augmented generation (RAG)
  • AI agents
  • Machine learning
  • Computer vision
  • Natural language processing
  • OCR
  • Vector databases
  • APIs & enterprise integrations
How we work

Our AI solution development process

From a business problem to a solution running in your environment, and improving after launch.

  1. Discover

    Understand the business problem, data, users and desired outcomes.

  2. Assess

    Evaluate data readiness, existing systems, integration requirements, security and AI feasibility.

  3. Design

    Design the AI architecture, user experience, workflows and integration model.

  4. Develop

    Build, integrate and test the AI-powered solution.

  5. Validate

    Evaluate accuracy, reliability, security, performance and user experience.

  6. Deploy

    Deploy into your environment and integrate with existing systems.

  7. Improve

    Monitor usage, collect feedback and keep improving the solution.

Questions

Common questions about AI projects

Do you build your own AI models?

Usually we build solutions on established models and tools, and train custom machine learning models where your problem and data call for it. The choice depends on your requirements for accuracy, cost and data protection.

Where does our data go?

We agree this with you at the assessment stage. Solutions can be deployed in your own cloud environment, access is controlled by your existing permissions, and we choose providers whose data terms meet your requirements.

How do we start?

Most organisations start with one well-defined use case. We assess feasibility and data readiness, build a pilot with real users and data, and extend it once it proves its value.

Is TecBytz only an AI company?

No. We are an enterprise software company, which is why our AI work is built into real applications and systems. See our software services.

Have an AI Idea or Business Problem?

Let's explore where AI can create measurable value for your organisation.

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